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HP Envy 4527

I've just bought a brand new printer (Envy 4527) and I've printed about 12 sheets of printing.

The printing is stripey and the colours look wrong. It often starts printing in the right colours but then gets worse as the print continues.

I've double cleaned the print cartriges but has only become worse with the last lot of prints having a very pink hue over the whole image

1 REPLY 1
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@Phantom_Printer

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Are you using genuine HP Ink cartridge?

Is the copy working fine?

Did you try using different ink cartridge?

 

I suggest you do a Hard Reset

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

 

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

Then, Click on this link: https://support.hp.com/us-en/product/hp-envy-4520-all-in-one-printer-series/5447920/model/11534751/d... and follow the troubleshooting steps.

 

Keep me posted, how it goes!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.