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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
unspoiled
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Print cartridge access door will not open far enough to change the cartridges

HP Recommended
OfficeJet 4650
Microsoft Windows 10 (64-bit)

My  HP OfficeJet 4650 will not allow access to the cartridges as the door will only open part of the way and then acts like it is stuck.  I tried some of the tricks offered for the newer printers, but to no avail.  What am I doing wrong?  What is wrong with this printer?

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@unspoiled, Welcome to HP Support Community!

 

If you have already performed the steps from the document 'Carriage Jam' or 'E3' Error Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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