Print is off-centre in booklet mode

[Minister86]

I prepare documents in A4 mode, portrait, using Times New Roman 18 point. I like to print them out in booklet form which reduces font size to 12 point in the finished product. However, when I print them, the left-hand page is central, but the right-hand page is close to left margin:

Can anyone help remedy this? Thanks.

[A_Gayathri · Accepted solution]

Hi @Minister86,

Welcome to the HP Support Community

I understand you are facing an issue with your Print is off-centre in booklet mode . Not to worry I will help you to get a resolution to resolve the issue.

Please refer to Product specifications
 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Minister86]

Thanks for the suggestion, but going to Product Specification resulted in page not found. I will be offline now until Monday so will try again then

[A_Gayathri]

@Minister86 2,

Thank you for your reply please try and let us know 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Minister86]

By trial and error I have found that the only way to get the text 'centralised' on all pages is to tick 'Page Borders'. Obviously it prints a border round each page, but at least I get the desired result. Not satisfactory, but the best I can do. Thanks to all.

[A_Gayathri]

@Minister86,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Minister86]

SUCCESS!!!!!

Thanks to Gaya1239's suggestion I have had a phone conversation with HP help desk. It appears that Microsoft Word was having trouble communicating with the printer. The solution? Save the document as a PDF and then get Adobe to send it to the printer.

My grateful thanks to all concerned.