Print issues

[G1lovermynou1]

I usually printed normal in my phone....now I been trying to my resume I can't I need some help?

[Raj_05]

Hi @G1lovermynou1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're experiencing some trouble printing your resume from your phone. Let's try to troubleshoot the issue. Here are some steps you can take.

• Check Printer Connection: Ensure that your phone is connected to the same Wi-Fi network as your printer. Sometimes, connectivity issues can prevent printing.
• Restart Printer and Phone: Turn off your printer and your phone, then turn them back on. This can sometimes resolve temporary glitches.
• Update Printer Firmware and App: Make sure your printer's firmware is up to date. Additionally, check if there are any updates available for the printing app you're using on your phone.
• Clear Print Queue: If there are any pending print jobs in the queue, clear them out. Sometimes, a stuck print job can prevent new ones from being processed.
• Check Printer Settings: Ensure that your printer settings are configured correctly. Make sure it's set to the correct paper size, type, and quality for printing your resume.
• Try a Different Printing App: If you're using a specific printing app, try using a different one to see if the issue persists. Sometimes, switching apps can resolve compatibility issues.
• Test with Another Document: Try printing a different document from your phone to see if the issue is specific to your resume file.
• Check Printer Compatibility: Ensure that your printer is compatible with your phone's operating system. Some printers may not work well with certain devices.
• Check for Error Messages: If you're receiving any error messages, note them down as they can provide clues about what's causing the issue.
• Restart Wi-Fi Router: Sometimes, issues with the Wi-Fi network can affect printing. Try restarting your Wi-Fi router to see if it improves the connection.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support