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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-13-2020 08:15 AM

HP Recommended
Product: LaserJet MFP 127fw
Operating System: Microsoft Windows 10 (64-bit)

I can scan, see printing supplies, etc., but cannot print, as print jobs disappear from the print queue before printing.  Other computers, both Win and Mac can print to the printer, and I can print on other printers, but not this one.  Event Viewer shows Error ID 372, Client computer: \\LAPTOP-O87G0FIH. Win32 error code returned by the print processor: 2147500037. Unspecified

 

I've tried all the recommended fixes (uninstall, install drivers; stop the spooling service, clear, restart the service; used Print and Scan doctor, and nothing works.  I have all the latest updates and drivers.  I've tried a clean boot and that didn't work.

I'm hoping to avoid a clean reinstall of Windows 10.  Is that the only remaining option, or is there something else I can do?

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