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HP Recommended
HP ENVY 5055 All-in-One Printer
Microsoft Windows 11

I am trying to print a file in GIMP that has a bunch of tiny details. When I try to print, the tiny details don't get printed and the final result looks nothing like what my print preview shows. I have tried switching the print quality to Best, and it made the quality WORSE. My ink levels are normal. I tried using the built in Cartridge Cleaner and realigned the printer. I had an Alignment Unsuccessful message the first time I tried to realign, then after trying again I did not receive the error, but my print quality is still bad. I have tried exporting the file I want to print as a PDF to attempt printing outside of GIMP, and the issue persists. I am not sure why it is acting weird all of a sudden; the printer never has issues printing small projects like emails and invoices. Thank you for any help.

1 REPLY 1
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Hi @norfdog,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I see that, you have done a fantastic job in performing those steps. 

 

This might require one on one interaction to fix the issue.

 

You will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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