Printed Pages Crooked

[BarbEH13]

When the printed page comes out, there is no margin at the top of the page and the print goes downward at

a slant.  

[The_Fossette · Accepted solution]

@BarbEH13

I reviewed your post and I understand that you are facing issues with the print quality.

Don’t worry, I assure you I will try my best to get this sorted.

Are you facing the same issue when you make a copy?

From which application/software you are printing?

Meanwhile, I recommend you root uninstall the printer and then reinstall it and check whether the issue is resolved.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[BarbEH13]

I spent an hour on the phone going over everything that could cause this misalignment issue.  The HP representative was

very helpful and patient.  The result was that there is definitely something wrong with the printer.  HP is sending me

a new printer.

[The_Fossette]

@BarbEH13

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Cheers!