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‎10-06-2025 08:43 AM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer

I am facing alignment issue with Printer 3830. Whenever I print or try to follow the alignment steps a page is pulled by the printer but it just gets into the printer half way. This page is also pulled in a tilted way and that why printer is not able to pull the whole page in to print it.

 

I tried all the steps for alignment and other videos online but no success. Major reason is that page only get's in half way in a tilted way and the I have pull it out and it doesn't work.

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1 REPLY 1

‎10-08-2025 07:55 AM

HP Recommended

@PName, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're facing an alignment issue with your HP OfficeJet 3830 where the page feeds in halfway and at an angle. This is typically caused by a paper feed or hardware issue, and I’ll guide you through steps to resolve it.

Check for Obstructions

  • Power off the printer and disconnect the power cord.
  • Open the input tray and inspect for any jammed paper, debris, or foreign objects.
  • Use a flashlight if needed to check deep inside the paper path.
  • Gently remove any obstructions.

Clean the Paper Feed Rollers

Load Paper Correctly

  • Use clean, wrinkle-free, plain white paper.
  • Fan the stack to prevent sticking.
  • Make sure the paper width guides are snug but not tight.
  • Avoid overloading the tray.

Reset the Printer

  • With the printer powered on, disconnect the power cord from the back.
  • Wait 60 seconds.
  • Reconnect the power and turn it on. This can clear temporary hardware glitches.

Try a Printer Alignment Again

  • On the printer control panel, go to: Settings > Printer Maintenance > Align Printer
  • If the page still feeds incorrectly, skip alignment and try a copy or print job to test paper feed.

Update Firmware (Optional but Recommended)

  • Ensure your printer has the latest firmware

Update the firmware on an HP printer | HP® Support

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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