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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I am currently trying to print a document. I got mid-way through printing and suddenly there was a cartridge issue. This is a brand new cartridge, and it has already printed 2 of 4 pages. The contacts have been cleaned, the entire system has been powered up and down about 10 times with multiple minutes before being plugged back in (to ensure it fully cycles off), and no other new cartridges resolve the problem. This also does not sound like damage since it was working perfectly fine for the first 2 pages.

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