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I actually have 2 printing issues. First, the printer is cutting off the top and the bottom of the pages. I have looked through some similar posts and have tried a few things. I have uninstalled and reinstalled the printer drivers on my laptop, I have unplugged the power cord from the wall and from the printer and let it "reboot", I have cleaned the print cartridges, I have done an alignment... and nothing has worked. My second problem is that I can't get the printer to print in landscape either. I have set the settings and it will not print in landscape. I have also tried printing the same documents from my phone and I'm getting the same results. I HAVE to have this document for a class on Monday morning so I NEED to have this issue resolved ASAP. 

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