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HP Recommended

Printer Envy Photo 7134 ; no printing activity with error message "empty tray ; reload tray" but the tray is loaded !!  Any suggestion ?

3 REPLIES 3
HP Recommended

Hi @gbiagio,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Kindly go through the steps mentioned in this document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @gbiagio,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.

Elohi_NR
I am an HP Employee
HP Recommended

Hi @gbiagio,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Elohi_NR
I am an HP Employee
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