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My printer does work but after about 5 minutes of it being idle it flashes a white screen with the heading of Printer Error and the message is: Please turn Printer off, then on
If I hit the power button it reboots and it's able to print again but it will go to the pinter error message again and again. It does the same thing if I unplug the power cord
@Carlos2056, Welcome to the HP Support Community!
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Update the printer firmware
Click here to download and install the latest firmware from your computer.
Click here to know different methods of updating printer firmware.
Perform the steps mentioned in this document - Printer Failure Error Message Displays on the Control Panel or Computer
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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