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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-23-2024 01:54 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

I am getting a message on my printer: "Printer Failure.  There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP."

 

I put new ink cartridges in (not HP). I have done the suggested power off and on, the power reset, and the printer carriage reset (three times) to no avail. I cannot do the printer reset because the error message does not allow me to return to the Home screen on the printer.

 

What should I try now?

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