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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-03-2024 03:06 PM

HP Recommended
Operating System: Microsoft Windows 11

Our printer has the message:

Printer Failure

There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. 

 

I tried unplugging it, re-plugging it in.  Tried shutting down & restarting. Tried a new outlet. Tried Cleaning the ink tray, back side, & front tray.   Nothing is working & I cannot even fully diagnose it because there is no error code.

 

It is an Officejet Pro 8600. Can anyone shed some ideas, recommendations, or suggestions on what else to try?

 

Category:
1 REPLY 1

‎08-04-2024 01:47 AM - edited ‎08-04-2024 01:57 AM

HP Recommended

Hi @RT_Murisons 

 

Please check the next document:

 OfficeJet Printers - Solution steps for error 'Problem with Ink System'

>> https://support.hp.com/us-en/document/ish_10321331-10321379-16

 

 

Check if the carriage is properly seated inside the printer.

ferRX_0-1722668251390.png

 

Also you can contact HP Support from the next link:

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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