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Printer HP inc tank 319 prints in one place

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HP INC TANK 319
Microsoft Windows 10 (64-bit)

The HP INK TANK 319 prints in one place. Or it starts printing from the middle. What could be the problem? They say something about the feephoto_2020-12-24_16-36-31.jpgphoto_2020-12-24_16-36-29.jpg

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HP Support Agent
HP Support Agent
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Hi @slonich,

 

 I'd like to help!

 

To better assist you - 

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

Press and hold the Start Copy Color button  on the printer control panel for 3 seconds to print a Print Quality Diagnostic page.

 

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer -  Print Quality Issue

 

You may refer to the document -Print Driver Settings Guide (Windows)

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Message 3 of 4
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The printer finishes printing and prints in the middle. Sometimes it prints a page, but with half a sheet or you need to pull the sheet, since the head prints in one place.

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HP Support Agent
HP Support Agent
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Could you print and share a Print Quality Diagnostic page?

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