Printer Heads

[1Whalez]

Hello & Thank You for Your valuable feedback.

I've a Photosmart 5514 that's got great mileage &performance.

Seems the printheads are "blocking" the new ink flow.

Who, out there, is my miracle worker/

Your advice is greatly appreciated.

Whales in warm waters!!

[Kumar0307]

@1Whalez, Welcome to the HP Support Community!

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Update the printer firmware

Click here to know different methods of updating printer firmware.

 Check the ink levels

1. From the control panel home screen, touch the Right Arrow ().

2. Touch Ink (). The current ink levels display.

   Figure : Example of estimated ink levels

   

Use an automated tool to clean the printhead

1. From the control panel home screen, touch the Right Arrow (), and then touch the Setup icon ().

2. Touch Tools, and then touch Clean Printhead. The printer cleans the printhead, and then prints a test page.

3. NOTE: If the printhead is badly clogged, you might need to clean the printhead several times to restore normal print quality. If a second cleaning is required, wait 30 minutes before cleaning again.

Also, Make sure that the cartridges are properly vented and seated correctly

refer to solution six; step 3 mentioned in this document.

Let me know how this goes.

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