cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Phoov123
New member
1 0 0 0
Message 1 of 2
62
Flag Post

Printer Idle message

HP Recommended
Mac OS Big Sur
Other

My printer is stuck on the Idle message.  Printer is just 3 weeks old and I bought it directly from Apple because it was supposed to be compatible with Mac OS Big Sur.  ???

Thanks..

P Denson

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,942 2,570
Message 2 of 2
Flag Post
HP Recommended

@Phoov123

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your printer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation