I am trying to print by using color but it keeps printing monochrome. I just bought ink and I was only able to print one color page. Other than that everything has been monochrome and I can't change the settings. Please help, I use this printer to help me heat press t shirts.
Follow the steps mentioned in this HP document to update firmware:- Click here
Once you install the printer, change the bellow settings to print in color.
Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.
Right-click the printer that you want to use, and then click Printing Preferences.
Make your choices, and then click OK.
Under option Print color select color, then the OK button.
Let me know how it goes.
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Sandytechy20 I am an HP Employee
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