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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Priscilla67
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Printer Jams and Printer Grabbing more than one sheet of paper

HP Recommended
HP OfficeJet Pro 8035
macOS 10.15 Catalina

Just got the printer a couple of weeks ago. Anyone else having constant paper jams or the printer grabbing more than one sheet of paper when printing? This is not a good sign. 

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Garry_C
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HP Recommended

Hi,

 

Thank you for contacting HP.


Please ensure you are using good quality papers which are clean, not crumbled, and not moist,

For general everyday printing use Regular plain white papers 20 lb.

Too thin papers or too thick papers can result into jam, for different media we need to have different paper type settings.

 

Please try the steps in the link below:- 

https://support.hp.com/in-en/product/hp-officejet-pro-8030-all-in-one-printer-series/24208734/docume...

 

Although I am an HP employee, I am speaking for myself and not for HP.

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