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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer OfficeJet Pro 8710
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08-14-2020 12:24 PM
I am printing on forms, suddenly after using all morning, it stopped printing the lines, the information is there but not the lines on the right side of the forms???? Any ideas, I have already done all the Virtal Support had to offer, even the tried and true reboot!
Solved! Go to Solution.
Accepted Solutions
08-17-2020 08:27 AM
@Billpayor, Welcome to the HP Support Community!
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Use the HP Smart app to print and scan from your Win PC
Click here to download and know more about the app.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-17-2020 08:27 AM
@Billpayor, Welcome to the HP Support Community!
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Use the HP Smart app to print and scan from your Win PC
Click here to download and know more about the app.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-17-2020 08:37 AM
Strangely, since I had a deadline, I kept going. After about 30 prints, the lines slowly came back, all by themselves. Had to tell the boss if he needed the lines, I'll try to reprint.
I used Word. All fine now! No clue what was going on, maybe just sick of printing sooooooo much!! Thank you for helping Jane
08-17-2020 10:18 AM
Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.
Happy to help!
KUMAR0307
I am an HP Employee
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