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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer Offline?

Create an account on the HP Community to personalize your profile and ask a question
03-11-2024 05:58 AM
Hi @Lea178,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are facing issues with the printer offline.
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, refer to this document and see if that helps.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-
HP Community Moderator