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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Pepse98
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Printer apps turned off and not connected to server

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HP officejet pro 9015
Microsoft Windows XP

When I hit smart tasks it says printer was unable to connect to server try again later

 

when I try Apps - printer apps unavailable, printer. Apps have been turned off to turn it on again use the printers embedded  web service

 

i can print no problem 

 

I need to be able to scan 

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Jay_G24
HP Support Agent
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Hi @Pepse98,

 

I'd like to help!

 

Could you share a screenshot of the HP Smart task window?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Pepse98
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A5F2F672-6576-4BFD-8481-287E79411952.jpeg

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Jay_G24
HP Support Agent
HP Support Agent
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Is the printer connected to a home or public network?

What is the status of the wireless light on the printer, steady or blinking?

I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

 

Let me know!

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Pepse98
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I still need help pleZe

 

home printer

 

5ghz

wireless is solid

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