Printer busy won’t print

[Flea5]

Printer keeps saying busy and will not print, I’ve went through all the setup step’s twice

[Max3Aj]

@Flea5, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP printer is stuck in a "busy" state, which can be quite frustrating. Here are some steps you can take to resolve the issue:

Cancel Any Pending Jobs

• Open the Printer Queue on your computer (you can find this in your printer settings).
• Cancel all pending print jobs, as a stuck job can cause the printer to remain in a "busy" status.

Restart Printer and Computer

• Turn off your printer and unplug it for about 30 seconds. Then plug it back in and power it on.
• Restart your computer to clear any potential connection issues.

Check for Paper Jams

• Inspect the printer for any paper jams or obstructions, especially around the paper path and output tray.

Check the Printer's Display for Errors

• Look for any error messages on the printer display panel (e.g., low ink, paper out, etc.) and resolve them if possible.

Reset the Print Spooler

• On your computer, search for “services.msc” in the Start menu.
• Find Print Spooler in the list, right-click it, and choose Restart.

Update Printer Drivers

• Ensure that your printer drivers are up-to-date. You can download the latest drivers from the HP website.

Check Network Connection

• If you are using a networked printer, make sure it's properly connected to your Wi-Fi or wired network.
• Try printing from a different device to rule out network or device-specific issues.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support