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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP envy 65055e

Long story short I had to reset this printer to factory settings as it would not connect to WIFI. After the reset it connected to the network, but during alignment process there was an error. Now the printer status is PRINTER CANNOT PRINT. I have logged in to the HPsmart app for "more information" as it suggested but all it says is the same thing. HELP

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