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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer cant connect to 5 GHz network

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09-29-2019 04:12 PM
Most wireless printers will only connect to a 2.4 ghz wireless network. If you only have a 5 ghz wireless network then you'll have to log into your router and set up 2.4 ghz network, that includes a SSID (network name) and set a password to use for that wireless network. On the printer, if it doesn't have the new capability to automatically connect to the new 2.4 ghz network you'll have to enter the 2.4 ghz SSID (network name) and the wireless password you created for that network. On some of the cheaper printers this can be a pain to do. Good luck!
NDallas75002
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