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‎04-23-2020 04:50 AM

HP Recommended
Product: Deskjet 3050A J611 series
Operating System: Microsoft Windows 10 (32-bit)

I recently installed a new router, my PC works fine with it but the printer will not connect wireless to the new router.I have tried reinstalling and USB connecting to PC unit but it will not connect to router. Any ideas would be great 

1 REPLY 1

‎04-26-2020 05:58 AM

HP Recommended

@Tony534641

 

Welcome to HP support community.

 

Restore network settings to default settings on the printer

1. Press the Wireless button to display the Wireless Menu.

2. From the Wireless Menu, select Settings.

3. From the Settings menu, select Restore Defaults.

4. Confirm selection to restore defaults.

 

Refer this HP document for the steps to connect the printer to wireless connection:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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