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HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

My printer will not power up. 

1 REPLY 1
HP Recommended

Hi @Glenview1,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Officejet Pro 8610 e-All-in-One Printer isn't powering up, there could be several potential causes. Here's a step-by-step troubleshooting guide to help you identify and possibly resolve the issue.

 

  • Check Power Connection: Ensure that the power cord is securely plugged into both the printer and a working power outlet. Try plugging it into a different outlet to rule out an issue with the power source.
  • Verify Power Switch: Make sure the power switch on the printer is turned on. Sometimes it might accidentally get switched off.
  • Inspect Power Cord: Examine the power cord for any signs of damage, such as fraying or cuts. If you notice any damage, replace the power cord with a new one compatible with your printer.
  • Reset Printer: Unplug the power cord from the printer and wait for about a minute. Then, plug it back in and try turning on the printer again. This can sometimes resolve temporary power issues.
  • Check for Error Lights: Look for any error lights or indicators on the printer's control panel. These lights can provide clues about what might be causing the power issue.
  • Inspect Internal Components: If you're comfortable with it, you can open the printer's access panels and visually inspect internal components such as fuses and circuit boards for any signs of damage. However, be cautious and avoid touching any sensitive components.

 

By following these steps, you should be able to diagnose and possibly resolve the power issue with your HP Officejet Pro 8610 printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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