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‎11-30-2020 04:26 PM

HP Recommended
Product: MacBook Pro
Operating System: macOS 10.14 Mojave

Whenever I print double-sided pdfs, the front page always prints normally, but the back side aligns to the bottom. Where there is supposed to be a normal margin or larger blank space, it prints only ~1/4" and all of the blank space is put at the top. It does not show this in the preview and it only happens on my laptop. Is there any way to fix this? Right now, I am printing from my phone, but it would be much easier to print from my laptop. Thank you.

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1 REPLY 1

‎12-08-2020 07:32 AM - edited ‎12-08-2020 07:32 AM

HP Recommended

@GipiJ, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

Are you able to print this document fine from your phone?

 

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Are you using the Preview app or the Adobe app to print the PDF files?

 

Keep me posted.

KUMAR0307
I am an HP Employee

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