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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-17-2025 12:18 PM

HP Recommended

I've gone through the set up...the printer WAS working.  Now it just sits there and the screen shows the HP logo and color dots running across the screen.  The HELP keeps wanting me to go through the SETUP, but I've done that already TWICE!!  The effing printer won't work!!!  What the heck can I do?!?!

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1 REPLY 1

‎10-20-2025 11:43 AM

HP Recommended

Hi @Rambette,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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