• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
  • I can't get the power to come on
1 REPLY 1
HP Recommended

Hi @DocMac66,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how urgent and frustrating it can be when your HP printer won’t power on, especially when you need it to work right away. Let’s walk through the steps to help you get it back up and running.

Recommended Steps When Your Printer Won’t Power On

Step 1: Check Power Source

  • Ensure the power cord is securely connected to both the printer and a working wall outlet.
  • Avoid using power strips or surge protectors; plug directly into the wall.
  • Try a different outlet if possible.


Step 2: Inspect the Power Cord and Adapter

  • Look for any visible damage to the cord or adapter.
  • If you have another HP printer with a similar power adapter, try swapping it to test.


Step 3: Perform a Power Reset

  1. Disconnect the power cord from the printer and the wall.
  2. Wait 60 seconds.
  3. Reconnect the power cord and press the Power button.


Step 4: Check for LED Indicators

  • If the power light blinks briefly or the control panel lights flash, note the pattern—it may indicate a hardware fault.
  • If no lights appear at all, it may be a power supply issue.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.