Printer don't wake up from stand-by

[Canislupus80 · Accepted solution]

Hi Jay_G24,

i have found the root cause of my wifi issue.

I have checked all logs of my router and i have found a strange behavior related to my smart plug.

I try to explain (english is not my language 😉)

My router supports both 2.4 Ghz and 5 Ghz band and Band Steering function.

Those smart plugs support only 2,4 Ghz, but they try to connect on 5 Ghz and after a while they block the router.

I have disabled this function ONLY on those peripherals and magically the printer has not any issue.

I don't understand how it could be possible.

I have a lot of pc, notebook and smartphone with support of 2,4/5 Ghz band and  i never encountered any issue with this configuration.

I think you can consider this problem as solved.

Thanks for your support.

Have a nice day

[Jay_G24]

I am glad the issue is resolved.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

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