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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-11-2024 09:14 AM

HP Recommended
Product: HP OfficeJet 250 Mobile All-in-One Printer
Operating System: iOS

My printer dropped and the pin on the door broke. Now I can’t use it because it says door open. I tried calling support but the lady I spoke to just told me to buy another one. This printer is less than two years old and cost $500. I need a new door and am just trying to get repairs or replacement parts at my cost. What can I do?

Category:
2 REPLIES 2

‎06-13-2024 05:33 AM

HP Recommended

Hi @RancidQueso,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair/replace as per the warranty so the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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‎06-13-2024 06:03 AM

HP Recommended

the private message just says to contact hp support on the phone which I already did. I put that in my original post. This does not help at all

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