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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer envy 6420
Create an account on the HP Community to personalize your profile and ask a question
01-08-2021 11:45 PM
Don't have the printer a power on/off button? The blue light stayed on all night! Thanks and forgive my English language
Solved! Go to Solution.
Accepted Solutions
01-09-2021 04:35 AM
Hi,
Thanks for using the HP Support Community.
That's the design of the printer - always on.
The power button is at the back of the printer above the power cord. The smaller round button is for the wireless.
http://h10032.www1.hp.com/ctg/Manual/c06584213
Userguide Page 5 shows the location of the buttons,
These resources will be useful:
https://www.youtube.com/watch?v=TWBAFvOJuGk
https://www.youtube.com/watch?v=PF-KB-OIGeY
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
01-09-2021 04:35 AM
Hi,
Thanks for using the HP Support Community.
That's the design of the printer - always on.
The power button is at the back of the printer above the power cord. The smaller round button is for the wireless.
http://h10032.www1.hp.com/ctg/Manual/c06584213
Userguide Page 5 shows the location of the buttons,
These resources will be useful:
https://www.youtube.com/watch?v=TWBAFvOJuGk
https://www.youtube.com/watch?v=PF-KB-OIGeY
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
01-10-2021 05:58 AM
Hi @Paolo55 ,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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