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Printer error and blinking lights

HP Recommended
Officejet Pro 8600
Microsoft Windows 10 (64-bit)

I have a OfficeJet Pro 8600. I get a "Printer Error" "Please Turn off and then on".  I have done that, turned off the router and back on, checked for new drivers, restarted my pc, uninstalled and reinstalled.  Nothing helps!  Any ideas?

Thanks  

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@nancymcj1

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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