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‎09-27-2021 10:57 AM

HP Recommended
Product: HP Envy 5010

Error message blinking OXB3B52448

Tags (1)
1 REPLY 1

‎09-30-2021 07:41 AM

HP Recommended

Hi @davidpreston2,

 

I'd like to help!

 

I understand you are receiving a "OXB3B52448" error on the printer screen.

 

We can perform a factory defaults on the printer to resolve the issue

 

 To restore the printer to the original factory defaults

 

1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ).

2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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