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‎12-31-2020 10:17 AM

HP Recommended
Product: HP Officejet 6962

HP Officejet 6962 says printer system has a problem.  Gives error msg 0x6100004a which says it needs serviced.  However, warranty has run out.

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2 people had the same question
1 REPLY 1

‎01-12-2021 01:18 PM

HP Recommended

@EMZTBC

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c03439615

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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