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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
11-24-2024 12:38 AM
HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Got a 6100004a error as I tried to print a one page document. I tried to do a firmware update but got a message the printer is busy wait until it is ready and click retry, printer never got to being not busy. reset the printer a number of times, and error returns without doing anything. I did notice that when I lift the try to access the ink cartridges, it does not move to the center.
I'm running Mac OS 14.6.1 Sonoma
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