I'm trying to resolve an error message on a Envy 5030, the printer has an error code 0XBA0F102C, however when you press the power button, it replaces the error message with a "REFLASH 1 2 3 4 5". I have attempted to use the HP print & scan doctor with the printer plugged in via usb cable, however the webpage it directs me to for the solution is not found so not really helpful.
When the error "REFLASH 1 2 3 4 5" is displayed on screen, the printers device name appears as "hp reflash" rather than the usual "HP ENVY 5000 series". I have read the reflash error message could be something to do with a failed firmware update, therefore I have also tried downloading the latest firmware update for the printer, however it cannot find the printer when trying to install it.
Unfortunately I have ran out of ideas. Any help would be much appreciated.
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