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Alll lights are flashing and it's flashing E6 please reset my computer from your end because the firmware you just updated didnt work it actually broke it won't let me print 

2 REPLIES 2
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I am having the same issue.  All my lights are flashing and now I'm not even getting the E6 error, just a disco light show.  I've searched for answers but there is no solution found.  Anybody out there can help us? Thanks.  (and yes, i have turned it off, etc. etc.)

 

 

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Hi @35cass 

 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.
 

Please follow this document, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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