• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-06-2020 12:21 PM

HP Recommended
Product: Example: Pavilion 65XXHp 5200

Have 6 month warranty remaining I have explained to HP “customer support” The printer is printing fuzzy green blurred. And only had it 6month before issue and only printed max 20 pages. 20 ONLY!!!! Customer support says its nothing to do with us. Never heard of the most silliest excuse like this. EVER!! DONT BELIEVE THEY WILL SUPPORT YOU JUST BECAUSE THEY SAY “1 YEAR WARRANTY” MR PATAL BEHIND THE SUPPORT CHAT BOX IS A REPEATER OF EXCUSES AND MAKES IT LOOK LIKE I AM THE ISSUE WITH THE PRINTER ME I HAVE DONE THIS TO THE PRINTER. WHEN THE PRINTER IS JUST SITTING PAST 6 MONTHS AND ONLY TURNED ON 20 TIMES TO PRINT 20 PAPERS. NEVER TRUST THEM NEVER GETTING HP AGAIN. HP ENVY 5032. Bought direct from HP. Share this with anyone who says i want hp printer. MR PATTEL WILL NEVER GET IT FIXED. YOU ARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1 REPLY 1

‎08-06-2020 05:35 PM

HP Recommended

@Supermanlanding

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.