Printer has been used for 6 months. Shows E flashing white. Cartridges still have ink.

[Scm6]

Error of white flashing E.  Printer has been used for several months.  Cartridges h@ve ink. 

[Hawks_Eye]

Hi @Scm6 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

Got it! Here are a few questions to better understand the issue:

1. Is the "E" flashing accompanied by any specific error code on the printer's display or computer screen?
2. Have you recently replaced or repositioned the cartridges before this started happening?
3. Is there any paper jam or obstruction inside the printer that could cause this?
4. Are you using genuine HP ink cartridges, or third-party/refilled ones?
5. Have you noticed if the printer is also showing unusual behavior, such as noisy movements or failure to align during startup?
6. Does the "E" light flash continuously, or does it blink in a specific pattern (e.g., slow or fast intervals)?
7. Have you tried performing a reset on the printer to see if the error clears?

Let me know more details so we can troubleshoot effectively! 😊

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.