Printer has flashlight lights unable to print

[Dehli]

I am trying to use my printer, which I have not used in several months, although it is giving me 3 blinking lights, which I am unable to resolve. Can you help me?

[Max3Aj]

Hello @Dehli and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP DeskJet 4155e is showing three blinking lights and won’t print after being unused for a few months. Let’s walk through the steps to identify and resolve the issue.

Step 1: Identify the Blinking Lights

The three blinking lights typically refer to:

• Power light
• Resume light (triangle icon)
• Ink alert light

This usually indicates a cartridge issue, paper jam, or printer not connected properly.

Step 2: Basic Checks

Restart the Printer:

• Turn off the printer.
• Unplug the power cord from the wall and printer.
• Wait 60 seconds.
• Plug it back in and turn it on.

Check for Paper Jam:

• Open the input/output trays and cartridge access area.
• Remove any jammed paper or debris.

Check Ink Cartridges:

• Open the cartridge access door.
• Remove and reinsert both cartridges (black and tri-color).
• Make sure they click into place.
• If cartridges are low or expired, consider replacing them.

Step 3: Reset the Printer

If the lights continue blinking:

1. Perform a Semi-Full Reset:
   • Disconnect power while printer is on.
   • Press and hold the Power button for 30 seconds.
   • Reconnect power and turn it on.

Step 4: Reconnect to HP Smart App

If the printer was inactive for months, it may have lost Wi-Fi settings.

Download or open the HP Smart app: HP Smart

Reset Wi-Fi:

• Press and hold the Wireless and Cancel buttons together until the Power light blinks.
• This resets network settings.

Re-add the printer in HP Smart and follow setup instructions.

You may refer to this document - HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support
 

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support