Printer head blocked

[Vinayshrouthy]

Hi I have HP smart tank printer, started getting "printer head blocked" error bought new tri colour and black colour printer head, still the same issue. 

[Garp_senchau]

@Vinayshrouthy, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

For your HP Smart Tank printer experiencing a "printer head blocked" error, even after replacing the print heads, here are some troubleshooting steps you can follow:

Print Head Cleaning: Run the print head cleaning utility from the printer's control panel or through the HP Smart app. This can sometimes clear minor blockages.

Reinstall Print Heads: Remove the new print heads and reinstall them, ensuring they are seated correctly and securely. Consult the printer's manual for proper installation instructions.

Check for Obstructions: Open the printer and visually inspect for any paper or debris that may be obstructing the print head's movement.

Ensure Proper Ink Flow: Make sure that the ink tanks are filled with the correct type and amount of ink. Incorrect ink levels can sometimes cause blockages.

Firmware Update: Ensure your printer's firmware is up to date, as updates can sometimes resolve issues related to print quality and errors.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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