• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-11-2024 05:32 PM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer

My printer was connected to my wifi a few days ago, but it stopped allowing me to print. Now the power button is continuously blinking.. Can someone help me with information as to why this is happening ? 

Category:
1 REPLY 1

‎09-13-2024 11:54 AM

HP Recommended

Hi @moniquecaprice,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The blinking power button on your HP DeskJet 2742e All-in-One Printer typically indicates a connectivity issue, particularly if the printer is no longer connected to your Wi-Fi network. This might happen for several reasons, such as changes in your network settings or interference with the Wi-Fi signal.

 

Here are some troubleshooting steps to resolve the issue:


Restart Printer and Router

  • Turn off both your printer and router.
  • Wait for about 30 seconds, then turn your router back on.
  • Turn the printer on once the router is fully restarted.

Reconnect the Printer to Wi-Fi

  • Press and hold the Wireless button (or Wi-Fi icon) on your printer until the light starts blinking.
  • On your computer or mobile device, open the HP Smart app.
  • Select Add Printer and follow the on-screen instructions to reconnect the printer to your Wi-Fi.

Reset Network Settings

  • If the above steps don’t work, you may need to reset the printer’s network settings.
  • To reset: Press and hold the Wireless and Cancel buttons together for 5 seconds. This will restore network settings to default.
  • After resetting, use the HP Smart app to reconnect the printer to your network.

Check Wi-Fi Signal

  • Ensure the printer is within range of the router and there are no obstructions or interference from other devices.

Update Printer Firmware

  • Using the HP Smart app, check if there are any firmware updates for your printer and install them if necessary.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.