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Message 1 of 2
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Printer is offline, will not print after taking off pausing

HP Recommended
HP DeskJet 2132, CN5653D1FC

HP DeskJet 2132 will not print. I have taken off the pause and it still says it’s offline. I need help printing. It have been doing this for a while. 

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HP Support Agent
HP Support Agent
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HP Recommended

@Sophia16, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • What is the Operating System installed on the computer?
  • How is the printer connected to the computer, USB/Wireless?
  • Is there any antivirus/security software installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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