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Printer is printing wrong

HP Recommended
Example: HP Photosmart 6520
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My printer is printing correctly however it omits some letters. What can i do? 

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HP Support Agent
HP Support Agent
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@delmavega, Welcome to the HP Support Community!

 

Which device are you using to print?

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue. If copy works fine, skip the below steps as we may have to reinstall the printer driver.

If the issue occurs while printing all types of documents and while making a copy, perform the below steps:

  • Touch Settings, touch Tools, and then touch Clean Printhead. If print quality is unacceptable on the page that prints, touch Clean Again to perform a second cleaning, and then continue to the next step.

  • If there are defects in the alignment patterns, align the printhead. Touch Settings, touch Tools, and then touch Align Printer. Continue to the next step after the alignment completes.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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