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‎06-03-2025 05:56 PM

HP Recommended

there is a problem with the printer or ink system. 

 

I have turned it off and did the hard restart as others have done and that hasn't fixed the problem. 

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1 REPLY 1

‎06-05-2025 04:18 AM

HP Recommended

@jmslaw0200, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Printer issue HP 6700! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Sorry to hear your HP 6700 all-in-one is giving you trouble with the ink system — that can be so frustrating. Since the hard restart didn’t clear the error, let’s try a couple of quick things:

 

Open the printer cover and check if the ink cartridges are seated properly — sometimes they shift a bit and the printer senses an issue.

Gently remove and reinsert the cartridges, making sure they click in place.

Look for any dried ink or debris around the cartridge contacts — a soft, lint-free cloth can help clean them carefully.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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