Printer jobs blocked LaserJet MFP 140w

[Ky_4]

Printer jobs get blocked no matter the source of origin, and cannot print until issue is resolved but there is no information provided to solve the problem.  Also says warranty is expired but it shouldn't affect the operation. Have unplugged, reset, restarted, etc. nothing worked.

[Raj_05]

Hi @Ky_4,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds frustrating! Here are a few steps to troubleshoot the issue with your HP LaserJet MFP 140w.

Check Printer Status:

• Make sure there are no error messages or warning lights on the printer. If there are, refer to the printer’s manual for specific troubleshooting steps.

Clear Print Queue:

• Go to your computer’s "Devices and Printers" or "Printers & Scanners" settings.
• Right-click on the HP LaserJet MFP 140w and select "See what's printing."
• Cancel all pending print jobs.

Update or Reinstall Printer Drivers:

• Visit the HP website and download the latest drivers for your printer model.
• Uninstall the existing drivers from your computer and then install the new ones.

Check Printer Settings:

• Ensure that the printer is set as the default printer on your computer.
• Verify that the printer is connected to the correct network if it's a network printer.

Reset Printer to Factory Defaults:

• On the printer's control panel, go to "Settings" or "Setup" and look for an option to reset the printer to factory defaults. This might help if the issue is related to incorrect settings.

Check for Firmware Updates:

• Sometimes, firmware updates can resolve printing issues. Check the HP website for any available firmware updates for your printer.

Network Connection:

• If your printer is connected to the network, make sure it's properly connected and has a stable connection.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support