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Printer not available

HP Recommended
How envy 6000 series

Envy 6000, one page printed after setup, then printer not available. Did I just pay $140 for one page?

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @Luddite2020,

 

I'd like to help!

 

To assist better -

  1. How is the printer connected to your device Wifi or USB?
  2. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
  3.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  4. What is the status of the wireless light on the printer, steady or blinking?

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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