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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Printer not printing ANYTHING

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My printer will spit out paper like it's printing, but no ink shows up on the pages. No ink even shows up on status/quality report pages. I changed the ink cartridge and used the tools on the display to clean the printhead and ink smear. I am unable to do an alignment because I can't scan the alignment page since it's literally printing nothing. What else can I do to fix this?

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@kds1234

 

Welcome to the HP Support Community.

 

Are you able to copy?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-photosmart-5510-e-all-in-one-printer-duplexer-series-b111/51...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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